Legal

Terms of Use & Service

Effective September 30, 2026

The ground rules for using our website and free tools, and how our landscape services work.

The short version

  • Our free tools and guides are here to help, but they're general information, not professional advice.
  • Services are quoted in writing, one phase at a time. Each phase starts with a 50% deposit, which isn't refundable once work begins.
  • Plants are living things, so we can't guarantee they'll survive, but we'll set you up to succeed.
  • Ohio law applies.

Agreeing to these terms

These terms apply to urbanpermascapes.com, our free tools, and the services of Urban Permascapes LLC ("we," "us"). By using the site or hiring us, you agree to them. If a written proposal we give you says something different, the proposal controls for that project.

Using the website and tools

  • Use the site lawfully, and don't try to disrupt it, overload it, or scrape it at a scale that harms other visitors.
  • Our free tools, including the Native Plant Finder, the Companion Planter and the native plant state pages, are provided "as is" and "as available." We work to keep them accurate, but plant data can contain errors and conditions vary from site to site.
  • Nothing on the site is professional, legal, medical or safety advice. Always confirm a plant's identity before planting, removing or eating it, check whether a plant is toxic to people or pets, and follow local rules and HOA guidelines.

Content and data

The site's text, illustrations, designs and code belong to Urban Permascapes unless noted. You're welcome to link to any page and to share our free tools. Please don't copy large parts of the site or republish it as your own. Plant data comes from sources including the USDA PLANTS database, and photos credited to Wikimedia Commons contributors are used under their listed licenses.

Our services

Proposals and phases

After a free consultation, we provide a written proposal for the next phase of work: site assessment, design, implementation, invasive plant removal or seasonal care. Each phase is quoted and billed separately, and you're never obligated to continue to the next one.

Payment

  • Each phase begins with a deposit of 50% of the quoted price.
  • The deposit is non-refundable once a phase begins.
  • The balance is due when the phase is complete.
  • Hourly work, like invasive plant removal, is billed at the stated rate plus disposal costs.
  • If the scope changes during a project, we'll agree on the change and any cost with you before doing the extra work.

Scheduling and weather

Outdoor work depends on weather and planting seasons. We may reschedule for safety or plant health, and we'll let you know as early as we can.

Your property

You agree to give us reasonable access to the work area and to tell us about anything we should know before we dig or plant, including underground utilities, irrigation lines, septic systems, property lines, easements, and HOA or city rules. You're responsible for making sure you have the right to have the work done.

Invasive plant treatment

We don't use synthetic fertilizers, pesticides or herbicides, except targeted treatments applied only to invasive plants that can't be controlled by hand, as described in your proposal.

Plants and results

Plants are living things affected by weather, wildlife, soil and care, so we don't guarantee plant survival. We choose plants suited to your site and provide care instructions to give them the best start.

Donations

Donations are voluntary, made through PayPal, and non-refundable. Urban Permascapes is an LLC, not a nonprofit, so donations aren't tax-deductible. They support our free tools and community projects.

Limitation of liability

To the fullest extent allowed by law, Urban Permascapes isn't liable for indirect or consequential damages arising from your use of the site or its tools. For services, our total liability is limited to the amount you paid us for the phase of work involved. Nothing in these terms limits liability that can't be limited under Ohio law.

Governing law

These terms are governed by the laws of the State of Ohio. Any dispute will be handled in the courts of Cuyahoga County, Ohio.

Changes to these terms

We may update these terms from time to time. The effective date at the top shows when they last changed. Proposals you've already accepted keep the terms that applied when you accepted them.

Contact us

Urban Permascapes LLC, Cleveland, Ohio · info@urbanpermascapes.com · (216) 815-0502